Last Updated: April 20, 2026
Welcome to AIChatbotFilo (“Company,” “we,” “our,” or “us”). This Return & Refund Policy outlines the terms related to purchases made through our website https://aichatbotfilo.com and our AI chatbot services.
By purchasing our services, you agree to this policy.
1. Nature of Services
We provide digital and virtual services, including custom AI chatbot development, automation setups, and integrations. Due to the intangible and customized nature of these services, traditional returns are not applicable.
2. No Refund Policy
All purchases are final.
We do not offer refunds once a service has been purchased, including but not limited to:
- Change of mind
- Business decisions
- Delays caused by client-side issues
- Dissatisfaction after delivery (covered via revisions instead)
3. Unlimited Revisions
To ensure client satisfaction, we provide unlimited revisions within the scope of the original project requirements.
- Revisions include adjustments, improvements, and fixes aligned with agreed specifications
- Requests outside the original scope may require additional charges
4. Subscription & Cancellation
If you are on a recurring plan:
- You may cancel your subscription at any time before the next billing cycle
- Cancellation will stop future billing
- No partial or prorated refunds will be issued for the current billing period
5. Delivery Timeline
Our standard delivery timeline is 7 to 14 days, depending on project complexity and client responsiveness.
Delays may occur if:
- Required information is not provided on time
- Communication gaps arise
Such delays do not qualify for refunds.
6. Client Responsibilities
To ensure smooth delivery, clients must:
- Provide accurate and complete project requirements
- Respond to communication in a timely manner
- Approve revisions or provide feedback when required
Failure to meet these responsibilities may impact delivery timelines and outcomes.
7. Exceptional Cases
Refunds are not standard; however, we may review requests on a case-by-case basis in rare situations such as:
- Duplicate payments
- Technical billing errors
Any approved refunds (if applicable) will be processed at our sole discretion.
8. Third-Party Costs
Any fees related to third-party services (e.g., WhatsApp APIs, CRM tools, hosting, or integrations) are non-refundable and governed by the respective providers.
9. Changes to This Policy
We may update this Return & Refund Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions regarding this policy, please contact us at:
Email: contact@aichatbotfilo.com
By purchasing our services, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.