Last Updated: April 20, 2026
Welcome to AIChatbotFilo (“Company,” “we,” “our,” or “us”). This Delivery Policy outlines how and when our services are delivered after purchase.
By purchasing our services, you agree to this policy.
1. Nature of Delivery
We provide digital and virtual services, including custom AI chatbot development, automation systems, and integrations.
All deliverables are provided digitally via:
- Email communication
- Live chat support
- Platform integrations (website, WhatsApp, CRM, etc.)
No physical products are shipped.
2. Delivery Timeline
Our standard delivery time is 7 to 14 business days from the date of:
- Successful payment, and
- Receipt of complete project requirements
Delivery time may vary depending on project complexity and customization level.
3. Project Start Requirements
Delivery timelines begin only after the client provides:
- Complete project details
- Required access (if applicable)
- Clear instructions and expectations
Delays in providing these may extend the delivery timeline.
4. Delivery Process
Our delivery process typically includes:
- Requirement analysis
- Chatbot design and development
- Integration with platforms (website, WhatsApp, etc.)
- Testing and optimization
- Final delivery and revisions
5. Revisions During Delivery
We provide unlimited revisions within the scope of the original project.
- Minor changes are handled during development
- Major changes outside scope may require additional time or cost
6. Delays & Exceptions
Delivery may be delayed due to:
- Incomplete or unclear requirements
- Delayed client responses
- Technical issues or third-party platform limitations
We are not responsible for delays caused by factors outside our control.
7. Third-Party Dependencies
Some deliveries depend on third-party services such as WhatsApp APIs, hosting providers, or CRM platforms.
We are not responsible for delays caused by:
- Third-party approval processes
- API restrictions or downtime
- External platform policy changes
8. Completion & Handover
A project is considered delivered when:
- The chatbot is fully functional as per agreed scope
- Access or integration is successfully provided
- Initial revisions (if requested) are completed
9. Communication
We provide updates throughout the delivery process via:
- Live chat support
Clients are expected to respond in a timely manner to avoid delays.
10. Changes to This Policy
We may update this Delivery Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about delivery, please contact us at:
Email: contact@aichatbotfilo.com
By purchasing our services, you acknowledge that you have read, understood, and agreed to this Delivery Policy.